Care Navigation Has Become an Imperative for Payers and Employers
In the span of a few months, the COVID-19 pandemic has managed to unceremoniously toss out our assumptions about what healthcare consultations should look like. In a pre-COVID world, we believed that in-person appointments were a necessity and shrugged off telemedicine and carer navigation services as “nice-to-haves.” Now, those tables have taken a drastic turn. [...]
